Member Services

IMPORTANT:  If you are at a pharmacy and need IMMEDIATE HELP, have the pharmacy call the Pharmacy Help Desk at 800-329-0988.  This number is for Pharmacy staff ONLY.

Rx Support: 877-377-9101


You may also submit a ticket below.  All tickets will be reviewed within 1 business day of submission.Me

Prescription Services

If you need help with a prescription ALREADY PURCHASED or with your prescription account, Member Services can help, but if you would prefer to call directly, use the following:

Elixir Mail Order – 866-909-5170  
International Mail Order – 216-242-2619