Member Services
IMPORTANT: If you are at a pharmacy and need IMMEDIATE HELP, have the pharmacy call the Pharmacy Help Desk at 800-329-0988. This number is for Pharmacy staff ONLY.
Customer Service Phone: 877-403-8233
Email: Traci@CHMRx.org
You may also submit a ticket below. All tickets will be reviewed within 1 business day of submission.
Prescription Services
If you need help with a prescription ALREADY PURCHASED or with your prescription account, Member Services can help, but if you would prefer to call directly, use the following:
Elixir Mail Order (U.S.-based mail order) – 866-909-5170
Prescription Bliss (Prescription Assistance Program) – 877-792-5477
For all others, please call Customer Service at 877-403-8233