Member Services
IMPORTANT: If you are at a pharmacy and need IMMEDIATE HELP, have the pharmacy call the Pharmacy Help Desk at 800-329-0988. This number is for Pharmacy staff ONLY.
Customer Service Phone: 877-377-9101
Email: Jenny@CHMRx.org
You may also submit a ticket below. All tickets will be reviewed within 1 business day of submission.
Prescription Services
If you need help with a prescription ALREADY PURCHASED or with your prescription account, Member Services can help, but if you would prefer to call directly, use the following:
Local Retail Pharmacies – UniversalRx – 877-377-9101
U.S. Mail Order – 800-742-0504
International Pharmacy – 877-377-9101 or Direct 216-242-2619
Compounding Pharmacy – Phone: 844-400-0060 Fax: 833-347-9329
MembersWellness – 800-265-7068