Member Services

IMPORTANT:  If you are at a pharmacy and need IMMEDIATE HELP, have the pharmacy call the Pharmacy Help Desk at 800-329-0988.  This number is for Pharmacy staff ONLY.

Customer Service Phone: 877-403-8233

You may also submit a ticket below.  All tickets will be reviewed within 1 business day of submission.

Prescription Services

If you need help with a prescription ALREADY PURCHASED or with your prescription account, Member Services can help, but if you would prefer to call directly, use the following:



Elixir Mail Order (U.S.-based mail order) – 866-909-5170  
Prescription Bliss (Prescription Assistance Program)  – 877-792-5477


For all others, please call Customer Service at 877-403-8233